October 8, 2009
Wow has it been an incredibly busy start to the school year. It seems like we never let our foot off the gas from commencement to convocation and we are speeding right through the first semester.
My last post on adding social media icons to the homepage received a number of comments asking me to elaborate on the negative comments I heard. So I thought I would provide the community with some insight.
I think at lots of places there is probably a reluctant acceptance of social media. What is this reluctant acceptance? The understanding that it is important to some audience but it can’t really be here to stay and it can’t really be worth the time that web guy puts into it. Of course maybe they said the same thing about that world wide web thing in the 90’s.
I think Nick was correct in his comment that the introduction of new colors called attention to the icons instead of other elements on the page. Most of the comments had to do with the “look and feel” and I think people reacted to the blunt promotion of these sites. Every once in a while I still have to answer the question on campus – why are we spending time in facebook?
I did get some links showing me how other schools handle social media icons and a few people wanted us to move them to the bottom. But I think Travis makes a really good point in his comment that if we are going to put time, effort, money, and resources into social media we better be ready to promote them. But that promotion doesn’t just happen on the web. If you have a collaborative integrated marketing team cross promotion in the alumni magazine and other venues are equally important.
1 Comment |
Homepage, Marketing, Social Networks, Strategy | Tagged: Homepage, Marketing, Social Networks, Strategy |
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Posted by Paul Redfern
September 24, 2009
A few weeks ago we moved 5 social media icons onto the homepage and the site tools on the website.

This was part of a broad effort to increase the visabilty of our social media efforts on campus. Why put effort into projects if you don’t promote them right?
I was surprised by the reaction that we got across campus in a couple of ways
- I didn’t get much of a response just a couple of emails or verbal comments as I crossed campus
- The emails that I did get were very negative
Adding social media to the homepage is a growing trend in higher ed. If you check out Brad Ward’s blog @bluefuego you can find a post he did in august comparing the use of social media on a homepage over the course of 6 months. Well worth your read.
Good luck as we continue to fight the good fight with social media in higher ed.
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Homepage, Social Networks, Strategy | Tagged: Homepage, Social Networks, Strategy |
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Posted by Paul Redfern
August 3, 2009
Over the years I have made it a habit to use the month of August to have lunch with a handful of people on campus. Usually I target the directors of the Career Development, Off-Campus studies, and the Center for Public Service. Each year these lunches have yielded at least one or two really good projects including student stories, travel blogs, or web enhancements.
Lunch on campus seems to work well because it strikes the right balance between informality and a meeting. I start by asking about what might be happening in the year ahead or what programs the person is most excited about in the coming year. Then I just sit back and take good notes.
August always works well too for a number of reasons. Most people (especially those in student affairs) are back from vacation since they are preparing for the arrival of the first year class. Additionally by august most divisions and departments have completed their goal setting and planning for the year. By August the directors of these key areas have a sense for what programs and people will have an exciting and interesting story to tell.
So since August is here my advice is pick up the phone and have lunch.
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Career Services, Communications, Marketing | Tagged: Career Services, Communications, Marketing, Strategy |
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Posted by Paul Redfern
August 1, 2009
I found a blog post that I thought was so good it was worth sharing here.
How University Vice President of Communications And Content Strategy Leadership Roles Are Likely To Change
The post by David Dalka who is presently a search engine marketing and content strategy management consultant talks about the role of the VP for Communications and what skills will be needed in the future for the position. I am interested to see what people think of his ideas. He lists a number of attributes the Vice President of the future will have at the end of the post. I thought they were all good but a few in particular popped out to me:
Person Will Understand How to Create Unified Content Strategy
Individual Should Be Passionate About Enabling Student and Alumni Personal Branding
Individual Has Experience Driving Change in Data Models, Technology and Process Standardization
Person Should Have Passion For Effective Spending and Budget Reform
Individual Should Desire to Make Education More Accessible To All
Person Should Embrace New Technology Like Mobile and Digital Signage
To give proper credit I originally found this post via Andrew Careaga’s blog higher ed marketing.
2 Comments |
Marketing, Strategy | Tagged: Marketing, Strategy |
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Posted by Paul Redfern
June 4, 2009

This week the new Newsweek has been a hot conversation on the CASE CUE (university editors listserve). A few weeks back Newsweek introduced a new look and new approach to their magazine.
In the May 16th issue editor Jon Meecham (who spoke at Gettysburg last year) described the changes:
And so the magazine you are holding now—the first issue of a reinvented and rethought NEWSWEEK—represents our best effort to bring you original reporting, provocative (but not partisan) arguments and unique voices. We know you know what the news is. We are not pretending to be your guide through the chaos of the Information Age. If you are like us, you do not need, or want, a single such Sherpa. What we can offer you is the benefit of careful work discovering new facts and prompting unexpected thought.
The chief casualty is the straightforward news piece and news written with a few (hard-won, to be sure) new details that does not move us significantly past what we already know. Will we cover breaking news? Yes, we will, but with a rigorous standard in mind: Are we truly adding to the conversation? When violence erupts in the Middle East, are we saying something original about it? Are our photographs and design values exceptional? If the answers are yes, then we are in business.
As a long time Newsweek reader I was impressed at the new approach and one particular line stuck out for me. “Are we truly adding to the conversation?” They truly get it. I don’t want the hardcore news I can get that up to the minute on the web from a weekly magazine. Can they give me value added? Can they make me think? Can they bring a different perspective that I haven’t thought about before? Can they offer me a fresh idea?
Are we seeing the future of alumni magazines? Maybe not this year or next but in 10-15-20 years when this generation is in their mid 40’s and comfortable with technology and news on the web. Could this be the future for higher ed alumni magazines?
7 Comments |
Alumni, News, Strategy | Tagged: Alumni, News, Strategy |
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Posted by Paul Redfern